CALL/TEXT US: 865-290-0901
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Frequently Asked Questions
Q:Do we provide the alcohol?
A: No. We legally cannot provide alcohol with your booking under liquor licensing laws. With your booking, Rocky Top Bartending provides everything else you need for your bartending service. Check out to see what we DO provide.
Q:Where are you based and how far will you travel?
A: We are based out of Knoxville, TN. We will travel anywhere in TN. We charge a $1/mile travel fee for any location greater than 60 miles away with a max of $75. This accounts for gasoline & extra traveling time to get to you!
Q:Do you carry insurance? What kind of permits will I need for my event?
A: Yes! We carry general liability insurance, as well as liquor liability insurance. We can provide copies of our insurance policies to your venue upon request.
For any permits that may be needed, it is the client's responsibility to secure those. Generally, if your event is held on private property you will not need to secure any permits. If you have any questions, please email us or reach out to your local municipality or police department regarding permitting.
Q:What is your payment and cancellation policy?
A: We require a 50% deposit upon booking. The remaining 50% balance is due one week prior to the event. Bookings cancelled within 90 days of the event are not eligible for a refund of your deposit.
If the event is an outdoor event and the event is cancelled due to inclement weather, we will do our best to reschedule. The client is responsible for any outdoor tents if necessary. Rocky Top Bartending does not provide any tents or other gear in the event of rain.
We accept cash or credit card payments via our invoicing system, Honeybook.